This Privacy Policy ("Policy") explains how FRWLT LLC ("we", "us", or "our") collects, uses, stores, and shares personal information when you use the FRWT mobile application and related services ("Wallet").
By using the Wallet, you agree to the practices described in this Policy. If you do not agree, please do not use our services.
- Information We Collect
- Account Information: Your name, email address, alias, wallet address, and password (if applicable).
- Device Information: IP address, device model, operating system, browser type, language, platform identifiers, and geolocation data (if allowed).
- Usage Data: Information about your interactions with the Wallet, such as pages visited, features used, and in-app behavior.
- Crash and Diagnostics Data: Information about errors and technical issues (e.g., crashes or performance problems).
- How We Use Your Information
- Provide and maintain the Wallet
- Analyze app performance and improve user experience
- Respond to support inquiries
- Comply with legal obligations
- Detect and prevent fraud or security issues
- We use trusted third-party providers to operate the Wallet. These services may process your data on our behalf:
Provider | Purpose | Privacy Policy |
---|
Firebase (Google LLC) | Analytics, crash reporting, performance monitoring | https://firebase.google.com/support/privacy |
Changelly | Facilitating cryptocurrency exchanges | https://changelly.com/privacy-policy |
Cookies and Tracking Technologies
The Wallet and our analytics providers may use cookies or similar technologies (e.g., device identifiers) to collect information about your usage. This helps us improve service performance and user experience.Data Security
We implement appropriate technical and organizational measures to protect your data. Personal information is encrypted in transit via SSL, and access is limited to authorized personnel. However, no system is completely secure. You acknowledge that you use the Wallet and share information at your own risk.Legal Compliance and Data Sharing
We may disclose your personal data if:- Required by law, regulation, or legal process
- Needed to protect the rights, property, or safety of any person
- Necessary to detect, prevent, or investigate fraud, abuse, or security incidents
Data Retention and Deletion
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy. You may request deletion of your data at any time by contacting us at [email protected].Your Rights (EU Users)
If you are located in the European Union, you have the right to:- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
To exercise your rights, please contact us at [email protected].Third-Party Links
The Wallet may include links to external platforms or services. We are not responsible for their content or privacy practices. Please review their privacy policies before sharing information on those platforms.Changes to This Policy
We may update this Privacy Policy from time to time. In case of material changes, we will notify you via in-app messages or email. Please review this page periodically to stay informed.Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us: 📧 [email protected]